We offer a 15-day return window for T-shirts if they’re unused, in original packaging, and with tags intact. Food products, once launched, may have limited returns due to hygiene reasons – only for damaged or incorrect items.
How do I initiate a return?
Log into your account, go to order history, and select “Return.” Provide a reason and photos if needed. We’ll arrange a pickup and process your refund within 7-10 days after inspection.
Are there any non-returnable items?
Customized T-shirts and perishable food items (once available) are non-returnable unless defective. Sale items may have specific conditions – check the product page.
Account and Security
Do I need an account to shop?
No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, and get personalized recommendations.
How do you protect my data?
We take privacy seriously. Your information is encrypted and handled per our Privacy Policy, compliant with Indian data protection laws. We never share your details without consent.
Contact and Support
How can I contact customer support?
Email us at [support@igraphics.com], call [Your Phone Number], or use the live chat on our site. We’re available Monday to Saturday, 9 AM to 6 PM IST.
I have a suggestion or complaint – what should I do?
We love feedback! Share it via our contact form or email. For complaints, we’ll respond within 24-48 hours and work to resolve it promptly.
If your question isn’t answered here, please reach out – we’re here to help! Thank you for choosing iGraphics E-Commerce.
